House 10 News

  • Why Surveying Matters

    What is the single most important thing you can do as a business owner? The answer? Keep your ear to the marketplace by listening to your customers. Henry Ford’s Mistake, In the early 1920’s Henry Ford launched his assembly-line produced Mode...

  • Companies Need Friends

    When it comes to online marketing strategy, less often is more. More than 90 percent of consumers have “broken up” with at least one brand on Facebook, email, or Twitter, according to a study by ExactTarget and CoTweet. The reason? Too fre...

keep your customers

Offer Roll-Off, Migration & Retention

Timely and effective communication with customers who are exiting a promotional campaign is one of the most important functions an effective marketing group can perform. Our experts have been industry leaders in developing and implementing worry-free campaign exit strategies that minimize churn and maximize customer retention. Our strategies lower overall operating expenses and marketing costs. It’s a lot cheaper to keep a customer you have than to reacquire one you’ve lost. Let us show you how to keep the customers you have longer and happier.

In addition to campaign migration, House 10 can also help you minimize call center volume and truck rolls by producing customer retention programs, support collateral and website modules to assist in key product and service information dissemination.